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CHIUDI

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Shipping Information

SHIPPING & DELIVERY

Processing time typically takes between 1-5 business days. Orders placed on weekends or holidays will be processed after the next 1-2 business days.

 

Although most orders arrive more quickly, please allow up to 2 weeks for your order to arrive in case of unforeseen shipping delays. Delivery date estimates are not guaranteed. If your shipping address is incorrect or incomplete, your order will be delayed.

 

The order will ship from our main warehouse in Guandong Province, China, California, USA or Hainesport, USA.

 

NewBella partners with several carriers for shipping and does our best to provide our customers good shipping service and options, including Yunexpress,USPS,Yodal,La Poste, DHL, Poste Italiane. Carrier used for each shipment varies depending on the order and type of equipment ordered, shipping address, and shipping services required.

 

If you have questions about how quickly your order will arrive, please email support@shopnewbella.com.

 

SHIPPING PRICE & ESTIMATE DELIVERY TIME

Standard Shipping

We are happy to offer Free Standard Shipping to all customers on all purchases from most countries.

Details are shown in the table below.

 
Standard Shipping
Regions
Countries
Shipping Methods
Cost
Estimate Shipping Time
North America
United States
Standard Shipping
Free
6-12 business days
Canada
8-15 business days
 
South America
Mexico
Standard Shipping
Free
10-15 business days
Brazil
Standard Shipping
USD$5.9
15-30 business days
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Europe
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
United Kingdom
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Standard Shipping
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Free
6-10 business days
Germany
6-10 business days
France
6-10 business days
Italy
6-10 business days
Spain
6-10 business days
Portugal
6-10 business days
Greece
8-12 business days
Sweden
6-10 business days
Hungary
6-10 business days
Belgium
6-10 business days
Poland
6-10 business days
Norway
8-10 business days
Denmark
6-10 business days
Romania
6-10 business days
Finland
6-10 business days
Netherlands
6-10 business days
Czechia
6-10 business days
Slovakia
6-10 business days
Austria
6-10 business days
Bulgaria
6-10 business days
Ireland
6-10 business days
Luxembourg
8-12 business days
Estonia
8-12 business days
Switzerland
8-12 business days
Slovenia
8-12 business days
Armenia
8-12 business days
Croatia
8-12 business days
Iceland
8-12 business days
North Macedonia
8-12 business days
San Marino
8-12 business days
Serbia
8-12 business days
Andorra
8-12 business days
Svalbard & Jan Mayen
8-12 business days
Greenland
8-12 business days
Georgia
8-12 business days
Guadeloupe
8-12 business days
Belarus
8-12 business days
Gibraltar
8-12 business days
Albania
8-12 business days
Oceania
New Zealand
Standard Shipping
Free
8-15 business days
Australia
6-10 business days
Asia
 
 
 
 
 
 
Japan
 
 
Standard Shipping
 
 
 
 
 
 
 
 
Free
 
 
 
 
 
 
4-7 business days
Malaysia
6-9 business days
Singapore
5-8 business days
Thailand
8-10 business days
Philippines
8-10 business days
Indonesia
8-10 business days
South Korea
8-10 business days
Vietnam
8-10 business days
The Middle East
 
 
 
 
 
 
 
Bahrain
 
 
Standard Shipping
 
 
 
 
 
 
 
 
 
USD$19 / FREE for Orders reach US$150
 
 
 
 
 
 
 
10-15 business days
Saudi Arabia
10-15 business days
Kuwait
10-15 business days
Jordan
10-15 business days
United Arab Emirates
10-15 business days
Israel
6-10 Business Days
Qatar
10-15 business days

 

Express Shipping

Express Shipping
Countries
Shipping Methods
Cost
Estimate Shipping Time
United States
Express Shipping
$19.90
5-8 business days
Canada
Express Shipping
$19.90
8-10 business days
United Kingdom
Express Shipping
$19.90
3-5 business days
Germany
Express Shipping
$19.90
5-8 business days
Italy
Express Shipping
$19.90
5-8 business days
France
Express Shipping
$19.90
3-5 business days
Spain
Express Shipping
$19.90
5-8 business days
Netherlands
Express Shipping
$19.90
6-8 business days
Austria
Express Shipping
$19.90
6-8 business days
Poland
Express Shipping
$19.90
6-8 business days

Before delivery, our carriers will contact you by email/phone call. You may ask them to deliver to certain address or change the address for free. Please keep an eye on your email/phone call and make sure the contact information is correct.

 

NewBella cannot be held responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact your shipping provider or local post office. You can refer to your tracking information to determine which shipping provider to contact.

 

Please note: Shipping is not available for P.O. Boxes and APO/FPO addresses.

 

HOW TO TRACK

After your package is dispatched, you will receive an confirmation email with a tracking number in it. To track your order, please click here. You can also log into your NewBella account to check on your order status at any time.

 

ABOUT TAXES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

 

Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.

 

ORDER CANCELLATION/ MODIFICATION

Before shipping

Order Cancellation:No charge fee.

Replacements and exchanges: No charge fee.

Change of Address: No charge fee.

 

Once a package is on its way, we cannot change the delivery address. If you need to change the delivery location of your order, please contact us at support@shopnewbella.com within 24 hours of placing your order.

 

After shipping

Order Cancellation: If your payment is complete but the package has not been shipped, you can cancel your order before the item is delivered. We will refund your money in full. Once the package has been shipped, our customer service team will contact the shipping company to confirm whether the parcel can be intercepted, and if yes, we will cancel the order and refund it, otherwise we will negotiate with you for other processing methods, and a full refund will be issued if the customer needs.

Change of Address: If your parcel is not shipped, you can update/correct your address by contacting our customer service team. If your parcel is already shipped, we will contact the shipping company to confirm whether the address can be corrected, and if yes, we will correct the address, otherwise we will reship.

Replacements and exchanges: If you want to exchange the product, the customer service will resend the product that you need or suggest you to keep the product and negotiate a partical refund(up to a full refund). You do not need to pay additional fees. Please contact the customer service team via support@shopnewbella.com.

 

Contact information

Email: support@shopnewbella.com

Service time: Monday to Friday 9:00 am-6:00 pm (GMT+08:00)